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Classrooms
What classes will I have access to as part of my membership?What classes will I have access to as part of my membership?
You’ll have access to every class in our library, including special access to some BPC Masterclasses. BPC Masterclasses are offered monthly and can be purchased without a membership. All other classes are not for sale individually.
How do I add a class to “My Classes”?
Simply start the first lesson and the class will automatically be added to your “My Classes” page in your account. You'll be able to remove any class that you decide not to take. Think you may be interested in taking it in the future? You will have the option to save it for later, too!
Can I save a class so I can find it later?
Yes! Look for the “save for later” button and it will be added to a list on your “ My Classes” page so you can find it when you’re ready.
Memberships
What classes will I have access to as part of my membership?What classes will I have access to as part of my membership?
You’ll have access to every class in our library, including special access to some BPC Masterclasses. BPC Masterclasses are offered monthly and can be purchased without a membership. All other classes are not for sale individually.
How much does a monthly membership cost?
$9.95 per month!
When will my credit/debit card be billed for my membership?
Your credit/debit card will be billed on the day in which you sign up for a membership and the same day each month thereafter. Any membership started between the 29th and 31st will be first billed on that day, but will be billed on the 1st in subsequent months. If you started your membership with a free trial, your card on file will be charged upon the completion of your free trial and the same day each month thereafter. i.e: If your free trial ends and your membership starts on March 5th, your card will be charged on the 5th of every month. Any free trail that ends between the 29th and 31st will be first billed on that day, but will be billed on the 1st in subsequent months.
Ordering and Billing
How do I gift a class or a membership?How do I gift a class or a membership?
We do not currently have a gift option at this time. Check back for future updates!
What forms of payment do you take?
We accept Visa, Mastercard, American Express, Discover, JCB, and Diners Club cards. Debit cards that are backed by any of the above listed cards are accepted as well. You may change your billing information at any time by accessing your account settings.
When will my credit/debit card be billed for my membership?
Your credit/debit card will be billed on the day in which you sign up for a membership and the same day each month thereafter. Any membership started between the 29th and 31st will be first billed on that day, but will be billed on the 1st in subsequent months. If you started your membership with a free trial, your card on file will be charged upon the completion of your free trial and the same day each month thereafter. i.e: If your free trial ends and your membership starts on March 5th, your card will be charged on the 5th of every month. Any free trail that ends between the 29th and 31st will be first billed on that day, but will be billed on the 1st in subsequent months.
Shipping and Returns
How will my shop orders be shipped?How will my shop orders be shipped?
Though we use a variety of shipping methods, our two primary methods of shipping are United States Postal Service and UPS. The shipping method used for each order will be determined by several factors including the weight/size of your package, the type of package, and the shipping destination.
When will my order ship?
Your order will ship within 24 business hours! All digital items purchased will be available immediately under your Downloads folder on your account.
How much is shipping?
Shipping rates for items from the shop will vary by service type, weight/size of order, and dollar amount of order. Refer to the Checkout page for accurate shipping and handling amounts. Free shipping for all domestic orders of $79 and Canadian orders of $99. Free shipping applies to Economy shipping only. This excludes digital items, classes, and items with fixed shipping.
How can we help you?
Thanks for bringing your questions to us! Please note that we strive to respond to conversations within 48 hours on business days. We'll answer all conversations in the order they are received. Please note that editing or updating your conversation will reset your wait time!
Are you already a member? Please sign in to your account before starting a conversation to ensure a speedy reply from our Customer Experience Team!